Continuous development

Keep the next step connected to the feedback

A report can identify a useful focus. A practical goal gives the person something to work on. A Progress Check helps them return to that focus later and hear what colleagues have observed.

GoalFictional data

Agree the expected outcome and decision boundaries when handing over a task

  • From the report: Delegation
  • Due: 15 March
  • In progress
Milestones: 1 of 3
  1. Agree decision boundaries with the teamDone
  2. Practise in two project handoversIn progress
  3. Ask colleagues what has changedNext
Progress CheckFictional data

Direct reports’ rating for delegation

First report
2.2
Progress Check
3.1

Colleagues report a change. This does not establish what caused it.

Direct reports’ rating for delegation: First report 2.2, Progress Check 3.1. Ratings from the same colleagues, from 1 to 5. Fictional data.

Choose a manageable development focus

Use a report finding to choose the skill or behaviour to develop. The person and their manager can turn it into a SMART goal: specific, measurable, achievable, relevant and time-bound.

Make the goal practical

Add a due date and milestones. Track whether the goal is not started, in progress or achieved. Keep the connection to the report so the reason for the action remains clear.

A fictional illustration: After discussing delegation feedback, a person chooses to agree the expected outcome and decision boundaries when handing over a task. Milestones give them opportunities to practise that behaviour and discuss what they learn.

Revisit the chosen skills with a Progress Check

A few months after the report, the same colleagues answer a short survey on the skills the person chose to develop, to see whether they notice a change. Focus the follow-up on those skills rather than repeating every question.

Interpret change with care

Comparisons depend on suitable questions and enough feedback to protect anonymity. A changed questionnaire or participant group can limit what is shown.

A change in feedback describes a change in observed ratings. It does not prove which activity caused it or establish financial return.

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